Privacy Policy

1. Introduction

The North Stitch (“we”, “our”, or “us”) is a software development company committed to protecting the privacy and personal data of our clients, website visitors, and service users.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

A) Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Project or service requirements submitted via forms or email

B) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (via cookies or analytics tools)

3. How We Collect Information

We collect information when you:

  • Fill out contact or inquiry forms

  • Communicate with us via email or phone

  • Use our website or services

  • Interact with cookies and analytics tools

4. How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage software development services

  • To respond to inquiries and client requests

  • To manage ongoing projects and communication

  • To improve website performance and user experience

  • To maintain internal records and business operations

  • To ensure security and prevent fraud

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers and hosting environments

  • Restricted access to internal data

  • Encryption where applicable

  • Regular monitoring for unauthorized access

Despite these measures, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell, trade, or rent personal data to third parties.

We may share data only with:

  • Trusted service providers (hosting, analytics, communication tools)

  • Legal authorities if required by law

  • Internal team members working on your project

All third-party providers are required to maintain confidentiality and data protection standards.

7. Cookies Policy

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Understand user behavior

You may disable cookies through your browser settings, but some website features may not function properly.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect data

  • Request deletion of your data (where applicable)

  • Withdraw consent for communication

To exercise these rights, contact us using the details below.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Maintain business records

After this period, data is securely deleted or anonymized.

10. Third-Party Services

We may use third-party tools and services such as:

  • Hosting providers

  • Cloud storage services

  • Analytics tools

  • Communication platforms

These providers may process limited data on our behalf under strict confidentiality agreements.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us:

📧 Email: Usamakha007@gmail.com
📞 Phone: +92 301 4623395
📍 Address: Suit No 3, Second Floor, Mian Plaza G1 Johar Town, Lahore, Pakistan