Frequently asked questions
1. What does The North Stitch do?
The North Stitch is a software development company that provides digital solutions including website development, mobile app development, custom software systems, UI/UX design, and IT consulting services.
2. Are you a registered software house?
Yes. The North Stitch operates as a software house providing IT and digital development services to clients locally and internationally.
3. What type of services do you offer?
We offer a wide range of services including:
Website development (business, e-commerce, and custom websites)
Mobile application development (Android & iOS)
Custom software and CRM systems
UI/UX design
API integration and backend development
IT consulting and support services
4. Do you accept online payments?
Yes, we accept secure online payments in Pakistani Rupees (PKR) through approved payment methods.
5. How long does a project take?
Project duration depends on complexity and requirements. Most projects take between 1 to 8 weeks, while larger systems may require more time. A detailed timeline is provided before starting any project.
6. Do you provide project support after delivery?
Yes. We provide limited post-delivery support depending on the project agreement, including bug fixes and minor adjustments.
7. Can I request changes during the project?
Yes. Clients can request revisions during development. Any major changes in scope may affect cost and delivery time.
8. Do you offer refunds?
Refunds are only available under specific conditions, such as if work has not started or if both parties mutually agree to cancel the project. Please refer to our Refund Policy for full details.
9. How can I contact you?
You can contact us through:
📧 Email: UsamaKha007@gmail.com
📞 Phone: +92 301 4623 395
📍 Address: Suit No 3, Second Floor, Mian Plaza G1 Johar Town, Lahore, Pakistan
10. Where are you located?
We are based in Lahore, Pakistan and provide services to clients locally and internationally.